Reference

Open filagaming Privacy Policy Clearly

filagaming Privacy Policy explains what we collect when you open an account, verify your phone, use DANA or QRIS, and move between the lobby and your wallet.

Account dataWallet recordsCookie choicesSecurity checks
filagaming Open filagaming Privacy Policy Clearly
CONTACT PATHS

Find Help With Privacy Requests

A clear contact path matters when you want to ask about your personal data, correct an account detail or understand a wallet record.

Account data request Send your request through our account support path with the registered contact detail and…
Wallet record question For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account query, add the…
Access clarification If you cannot reach the policy page or account area, tell us the device…
DATA PRACTICES

Understand Our Privacy Handling

We apply the Privacy Policy to the practical account events you create: registration, phone verification, sign-in, wallet activity and support contact.

Account collection

When you open an account, we receive the details needed to create and maintain that account, along with phone verification…

Payment matching

DANA, OVO, GoPay and QRIS can create payment references connected to your account activity.

Cookies and sessions

Cookies and similar session tools can remember necessary access settings and help keep a mobile browser connected to the correct…

Account security

Phone verification and sign-in signals help us distinguish normal access from unusual attempts.

Retention approach

We retain account, support and payment references only as needed for account operation, security checks, dispute handling and legal duties…

Change requests

You can ask us to correct an inaccurate account detail or explain how a record is used.

Search Answers About Privacy Policy

These Privacy Policy answers address the questions you may have before opening a filagaming account from Indonesia. They explain the account step, wallet references, cookies, device access and request route in plain terms. If your situation is different, contact account support with only the details needed to identify your request. Availability and handling depend on local law.

The filagaming Privacy Policy covers account-opening details, phone verification, sign-in and device signals, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

DANA and QRIS can create references linked to an account payment status. We mention them so you know why a wallet reference may be handled during reconciliation or support. The same explanation applies to OVO, GoPay, bank transfer and virtual account records.

Use the account support path and state that you are making a Privacy Policy data request. Add your registered contact detail and the account area involved. We first confirm account ownership, then assess what can be provided where local law permits.

Yes, you can request correction when an account detail is inaccurate or incomplete. Send the registered contact detail, the specific field and the requested correction through support. We check ownership and may apply legal or security limits before changing the record.

Cookies can preserve necessary session settings when you read the policy or sign in through a mobile browser or desktop browser. Your browser controls can change cookie choices, but removing necessary cookies may interrupt account access or require another sign-in.

Retention depends on the purpose of the record, including account operation, security checks, payment disputes and legal duties. A DANA, QRIS, bank transfer or virtual account reference may remain while that purpose applies. Ask support about a specific record.

Yes. Account access, data handling and any request outcome depend on local law. We use the policy page to explain our process for Indonesia, including access from Medan and other locations, where local law permits.